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PEAS - protection contre l'exploitation et les abus sexuels par notre propre personnel
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  • Sexual Exploitation and Abuse in Peacekeeping Operations - Improving the Victim's Access to Reparation, Support and AssistanceThe Redress Trust, September 2017.
  • Contact List Investigation/SEA Reporting UnitsIASC, October 2016.
  • Co-Chairs’ message to the Global Cluster Coordinators on the Haiyan (Yolanda) ResponseIASC - AAP/PSEA Task Team Co-Chairs, November 2013.
  • Victim Assistance Mapping United Nations Conduct and Discipline Unit, February 2013.
  • Compendium of Practices on Community-Based Complaints Mechanisms – Abridged Version IASC Task Force on PSEA, December 2012.
  • CADRE JURIDIQUE DU PNUD APPLICABLE AUX VIOLATIONS DES NORMES DE CONDUITE DES NATIONS UNIEPNUD, November 2012.English
  • UNDP Office of Audit Investigations Guidelines UNDP, November 2012.
  • Guidelines on Setting Up a Community Based Complaints Mechanism Regarding Sexual Exploitation and Abuse by UN and non-UN PersonnelThe Task Force on Protection from Sexual Exploitation and Abuse, November 2012.
  • IRC Allegation Reporting and Tracking (ART) Form IRC, October 2012.
  • The IRC Way: Standards for Professional Conduct IRC, October 2012.
  • Complaints and Response Mechanism in Lutheran World Federation Kenya Program: KakumaLutheran World Federation, October 2012.
  • CCSDPT Complaint Mechanism and PathwayCCSPT, October 2012.
  • Model Complaints Referral Form (Sexual Exploitation and Abuse)Unknown, October 2012.
  • Community Based Complaint Mechanism: An ExperienceThe Lutheran World Federation Nepal, September 2012.
  • Internal Evaluation of Pilot Complaints and Response Mechanism (CRM)Concern Worldwide Sudan, March 2012.
  • Receiving Allegations of SEA: Procedures DiagramUNCT Liberia, November 2011.
  • Standard Operating Procedures for Prevention of and Response to SGBV in Kakuma Refugee Camp, KenyaUNHCR, GOK, IRC, LWF, JRS, NCCK, November 2011.
  • Setting Up Community Complaint Mechanisms in MozambiqueCARE Mozambique, November 2011.
  • Complaints Mechanism Handbook 2008Danish Refugee Council, November 2011.
  • Flyer: Preventing Sexual Exploitation and Abuse (SEA) by Agency Personnel during the Haiti Emergency - First Steps for Humanitarian AgenciesECHA/ECPS UN and NGO Task Force on Protection from Sexual Exploitaiton and Abuse, November 2011.English
  • Report of the Ad Hoc Committee on Criminal Accountability of United Nations Officials and Experts on Mission: First Session 9-13 April 2007 (A/62/54 (SUPP))UN General Assembly, November 2011.English Arabic Chinese Russian Spanish
  • Community Complaints Fact SheetWorld Vision LTRT Sri Lanka, November 2011.
  • Effective Community Complaints Agency Self AuditWorld Vision Lanka Tsunami Response Team Sri Lanka, November 2011.
  • Building Safer Organisations Guidelines: Receiving and Investigating Allegations of Abuse and Exploitation by Humanitarian WorkersICVA, November 2011.
  • Managing InvestigationsInterAction, November 2011.
  • Paper on Complaint and Response Mechanism Pilot Mornei, West DarfurConcern Worldwide Sudan, September 2011.
  • Concern Worldwide West Darfur Programme Mornei CRM FormConcern Worldwide Sudan, September 2011.
  • Complaint and Response Mechanism Fact Sheet, Concern Worldwide Sudan CRM PilotConcern Worldwide Sudan, September 2011.
  • Joint Complaint and Response Mechanism Related Tools - HaitiThe Lutheran World Foundation, Save the Children, World Vision, HAP International, September 2010.
  • Collaboration and Innovation - Developing a Joint Complaint and Response Mechanism in HaitiThe Lutheran World Foundation, Save the Children, World Vision, HAP International, September 2010.English
  • Literature Review: Complaints Mechanisms and Handling of Exploitaiton and AbuseHAP International, Veronika Martin, March 2010.
  • Special Measures for Protection from Sexual Exploitation and Sexual Abuse (A/64/669) - 2009UN Secretary-General, February 2010.English Arabic Chinese Russian Spanish
  • Report of the Secretary-General: Implementation of the United Nations Comprehensive Strategy on Assistance and Support to Victims of Sexual Exploitation and Abuse by United Nations Staff and Related Personnel (A/64/176)UN Secretary-General, July 2009.English Arabic Chinese Russian Spanish
  • How to Complain: Complaints & Response Mechanism for Programme ParticipantsConcern Worldwide Pakistan Programme, June 2009.
  • Complaints PolicyOxfam GB, May 2009.
  • SEA Victim Assistance Guide: Establishing Country-Based Mechanisms for Assisting Victims of Sexual Exploitation and Abuse by UN/NGO/IGO Staff and Related PersonnelECHA/ECPS UN and NGO Task Force on Protection from Sexual Exploitaiton and Abuse, April 2009.
  • Guidelines for Managers: Handling Allegations of Sexual Exploitation and Abuse Made Against Oxfam StaffOxfam GB, November 2008.
  • Resolution of the General Assembly: United Nations Comprehensive Strategy on Assistance and Support to Victims of Sexual Exploitation and Abuse (A/RES/62/214) ("Victim Assistance Strategy")UN General Assembly, March 2008.English Arabic Chinese Russian Spanish
  • Prevention of Sexual Exploitation and Abuse PolicyOxfam GB, January 2008.
  • Implementing Oxfam Public Complaints Policy in the International Division - GuidelinesOxfam GB, October 2007.
  • Note by the Secretariat: Criminal Accountability of United Nations Officials and Experts on Mission (A/62/329)UN Secretariat, September 2007.English Arabic Chinese Russian Spanish
  • Building Safer Organisations Handbook: Training Materials on Receiving and Investigating Allegations of Abuse and Exploitation by Humanitarian WorkersICVA, December 2006.
  • Annual Report: Disaster Relief Monitoring Unit Human Rights Commission of Sri LankaHuman Rights Commission of Sri Lanka, October 2006.
  • Note by the Secretary-General: Ensuring the Accountability of United Nations Staff and Experts on Mission with Respect to Criminal Acts Committed in Peacekeeping Operations (A/60/980) (report of the Group of Legal Experts)UN Secretary-General, August 2006.English Arabic Chinese Russian Spanish
  • Breaking the Code: Building Capacity to Investigate Sexual Abuse and Exploitation by Humanitarian Workers - Evaluating ICVA's Building Safer Organizations ProjectWomen's Commission for Refugee Women and Children, June 2006.
  • Standard Operating Procedure: UN in Liberia Sexual Assault and Rape Rapid Response TeamUN Mission in Liberia, May 2006.
  • Report of the Special Committee on Peacekeeping Operations and its Working Group on the Second Resumed Session of 2006 (A/61/19 (Part I))UN General Assembly, April 2006.English Arabic Chinese Russian Spanish
  • UNHCR Inter-Office and Field Office Memorandum No. 054/2005 to All Staff Members at Headquarters and in the Field: The Role, Functions and Modus Operandi of the Inspector General's OfficeUNHCR High Commissioner, November 2005.
  • Resolution of the General Assembly: 2005 World Summit Outcome (A/RES/60/1)UN General Assembly, October 2005.English Arabic Chinese Russian Spanish
  • Addressing Grievances in UNHCR: Where to Go for HelpUNHCR, August 2005.English
  • Resolution of the General Assembly: Report of the Office of Internal Oversight Services on Strengthening the Investigative Functions in the United Nations (A/RES/59/287)UN General Assembly, April 2005.English Arabic Chinese Russian Spanish
  • Investigation by the Office of Internal Oversight into Allegations of Sexual Exploitation and Abuse in the United Nations Organization Mission in the Democratic Republic of the Congo (A/59/661)UN OIOS, January 2005.English Arabic Chinese Russian Spanish
  • Security Council Resolution 1565 (2004) (on extension and strengthening of the mandate of the UN Organization Mission in the Democractic Republic of the Congo (MONUC)) (S/RES/1565(2004))UN Security Council, October 2004.English Arabic Chinese Russian Spanish
  • Model Complaints Referral Form (Sexual Exploitation and Abuse)IASC Task Force on Protection from Sexual Exploitation and Abuse in Humanitarian Crises, May 2004.English Spanish Arabic Chinese
  • Model Complaints and Investigation Procedures and Guidance Related to Sexual Exploitation and Abuse (Draft)IASC Task Force on Protection from Sexual Exploitation and Abuse in Humanitarian Crises, March 2004.
  • Directives for Disciplinary Matters Involving Civilian Police Officers and Military ObserversUN DPKO, July 2003.
  • Directives for Disciplinary Matters Involving Military Members of National ContingentsUN DPKO, July 2003.
  • Resolution of the General Assembly: Investigation into Sexual Exploitation of Refugees by Aid Workers in West Africa (A/RES/57/306)UN General Assembly, May 2003.English Arabic Chinese Russian Spanish
  • Uniform Guidelines for InvestigationsUN - 4th Conference of International Investigators Held in Brussels 3 & 4 April 2003, April 2003.English Spanish Russian Chinese Arabic
  • Note by the Secretary-General: Investigation into Sexual Exploitation of Refugees by Aid Workers in West Africa (A/57/465) (includes the Report of the Office of Internal Oversight Services)UN Secretary-General, October 2002.English Arabic Chinese Russian Spanish

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