PSEA Task Force

PEAS - protection contre l'exploitation et les abus sexuels par notre propre personnel

Compendium of Practices on Community-Based Complaints Mechanisms – Abridged Version IASC Task Force on PSEA, December 2012.
Guidelines on Setting Up a Community Based Complaints Mechanism Regarding Sexual Exploitation and Abuse by UN and non-UN PersonnelThe Task Force on Protection from Sexual Exploitation and Abuse, November 2012.
IRC Allegation Reporting and Tracking (ART) Form IRC, October 2012.
Complaints and Response Mechanism in Lutheran World Federation Kenya Program: KakumaLutheran World Federation, October 2012.
CCSDPT Complaint Mechanism and PathwayCCSPT, October 2012.
Community Based Complaint Mechanism: An ExperienceThe Lutheran World Federation Nepal, September 2012.
Internal Evaluation of Pilot Complaints and Response Mechanism (CRM)Concern Worldwide Sudan, March 2012.
Standard Operating Procedures for Prevention of and Response to SGBV in Kakuma Refugee Camp, KenyaUNHCR, GOK, IRC, LWF, JRS, NCCK, November 2011.
Building Safer Organisations Guidelines: Receiving and Investigating Allegations of Abuse and Exploitation by Humanitarian WorkersICVA, November 2011.
Setting Up Community Complaint Mechanisms in MozambiqueCARE Mozambique, November 2011.
Poster: Complaints on Conduct and Behaviour of ONUCI PersonnelUN Operation in Côte d'Ivoire, November 2011.English
Complaints Mechanism Handbook 2008Danish Refugee Council, November 2011.
Community Complaints Fact SheetWorld Vision LTRT Sri Lanka, November 2011.
Receiving Allegations of SEA: Procedures DiagramUNCT Liberia, November 2011.
Effective Community Complaints Agency Self AuditWorld Vision Lanka Tsunami Response Team Sri Lanka, November 2011.
No One to Turn To: The Under-reporting of Child Sexual Exploitation and Abuse by Aid Workers and PeacekeepersSave the Children UK, November 2011.
Paper on Complaint and Response Mechanism Pilot Mornei, West DarfurConcern Worldwide Sudan, September 2011.
Concern Worldwide West Darfur Programme Mornei CRM FormConcern Worldwide Sudan, September 2011.
Complaint and Response Mechanism Fact Sheet, Concern Worldwide Sudan CRM PilotConcern Worldwide Sudan, September 2011.
Joint Complaint and Response Mechanism Related Tools - HaitiThe Lutheran World Foundation, Save the Children, World Vision, HAP International, September 2010.
Collaboration and Innovation - Developing a Joint Complaint and Response Mechanism in HaitiThe Lutheran World Foundation, Save the Children, World Vision, HAP International, September 2010.English
Literature Review: Complaints Mechanisms and Handling of Exploitaiton and AbuseHAP International, Veronika Martin, March 2010.
How to Complain: Complaints & Response Mechanism for Programme ParticipantsConcern Worldwide Pakistan Programme, June 2009.
Complaints PolicyOxfam GB, May 2009.
Basic Information for Asylum-Seekers and Refugees - SomalilandRefugee Eligibility Committee, UNHCR Somaliland, June 2008.
To Complain or Not to Complain: Still the QuestionHAP International, June 2008.
Implementing Oxfam Public Complaints Policy in the International Division - GuidelinesOxfam GB, October 2007.
Building Safer Organisations Handbook: Training Materials on Receiving and Investigating Allegations of Abuse and Exploitation by Humanitarian WorkersICVA, December 2006.
Annual Report: Disaster Relief Monitoring Unit Human Rights Commission of Sri LankaHuman Rights Commission of Sri Lanka, October 2006.
Poster Series: Stop Abuse/Report AbuseUN DPKO, June 2005.
Poster Series: Stop Abuse, Report AbuseUN DPKO, June 2005.Arabic
Model Complaints Referral Form (Sexual Exploitation and Abuse)IASC Task Force on Protection from Sexual Exploitation and Abuse in Humanitarian Crises, May 2004.English Spanish Arabic Chinese
Model Complaints and Investigation Procedures and Guidance Related to Sexual Exploitation and Abuse (Draft)IASC Task Force on Protection from Sexual Exploitation and Abuse in Humanitarian Crises, March 2004.

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